Bee & Blossom Farm
Bee & Blossom Farm
Bee and Blossom Farm Privacy Notice
Bee and Blossom Farm provides self-catering tourist accommodation in accordance with our Isle of Man Government registration and Grading. The purpose of our site is to provide you with information to help you plan a visit to our Island. This privacy notice tells you what to expect when we collect any personal information.
Your rights as a data subject
Under the Data Protection Act, you have rights as an individual which you can exercise in relation to the information we hold about you. At any point while we are in possession of or processing your personal information, you, the data subject, have the following rights:
Access- You have the right to request a copy of the information that we hold about you
Rectification - You have the right to correct data that we hold about you that is inaccurate or incomplete
Erasure- In certain circumstances you can ask for the data we hold about you to be erased from our records
Restriction of processing - Where certain conditions apply, you have the right to restrict the processing of your data
Portability - You have the right to have the data we hold about you transferred to another organisation
Objection - You have the right to object to certain types of processing such as direct marketing
Objection to automated processing - You also have the right to be subject to the legal effects of automated processing including profiling
Judicial review - In the event that the we refuse your request under rights of access, we will provide you with a reason as to why. You then have the right to complain to the Isle of Man Information Commissioner.
You can find out more about these rights on the Information Commissioners website https://www.inforights.im
How we use your information
This privacy notice tells you what to expect when we collect personal information. It applies to information we collect when people:
· visit our website
· contact us by email, in person or over the phone
· send us a private message on social media
· enter our competitions or promotions
· consent to the use of cookies or passive technologies on your browser
Visiting our website
Bee and Blossom Farm has one website for our customers. If we do not want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it. The only people who have access to personal information are those who have a legitimate need to.
Contact us by email, in person or over the phone
We will only ask for your name and postal or email contact details. You may choose to provide extra information if you are making an enquiry. Email mailboxes are only accessed by Tina and John. Such emails will only be shared with your knowing, and only in order to address your enquiry or request.
We securely store personal information electronically and manually:
· Ongoing email communications are stored on our email system, Gmail
· In normal circumstances we will only keep a record of this communication in Gmail until the request or enquiry has been fulfilled; after this time they will be kept for six months in one of our record management systems.
Sending us a private message on social media
You may also choose to provide us with personal information on our social media platforms; we ask that you do also check the platform's privacy policy and terms of service prior to sending us anything. Social media message boxes are accessed by Tina and John. Such messages will only be shared with your knowing, and only in order to address your enquiry or request.
Social media messages will only be kept for a month after the conclusion of the enquiry.
Entering our competitions or promotions or completing any of our surveys
You have the choice as to whether you would like to enter any competitions or submit any information within a survey, however, if you do you will only be asked for your name, so we can identify you, your contact information, so we can contact you, and any other relevant information that you agree to provide. The information you provide will be treated in the same way as personal information submitted in any other way.
Consenting to the use of Cookies and passive technologies on your browser
What is a Cookie?
Cookies and passive technologies are pieces of information that a website transfers to your computer. Cookies can make the web more useful by storing information about your preferences on particular sites, enabling us to provide more useful features for you. They contain no name or address information or any information that will enable anyone to contact you via telephone, email or any other means. Most browsers are initially set to accept cookies. If you would prefer, you can set your browser to disable cookies or inform you when they are set. However, given that we may sometimes use cookies to ensure and enhance the performance of our website, you may not be able to take full advantage of our website if you do disable them.
Passive technologies
On our website we also use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of our site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Consenting to cookie and passive technology use
The first time you visit a website, you will be provided with an option to approve (or "opt-in") to the use of all cookies on the website with a pop up. We have no way of knowing whether you allow cookies or not, and no way to trace your selection back to you. Instead, your own internet browser remembers the selection so it will treat that cookie the same each time (until you change your cookie settings).
Withdrawing consent to cookie and passive technology use
You can usually manage and disable all cookies and passive technologies directly through your internet browser; you may therefore find it helpful to check the guidance provided by your internet browser provider. The most common providers and links to their guidance on cookies and passive technologies have been provided below:
How will we securely process personal data?
All personal information is kept with the highest standards and safeguards in place. This includes technical security, preventing unauthorised access, undertaking audits and maintaining backups:
· Emails - Email communications are stored on our email system. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law
· Manual records - We do not routinely store manual records, however, if we are required to hold any manual records they are stored onsite.
Miscellaneous
Under what circumstances can we contact you?
Our aim is never to be intrusive, and we aim to always avoid asking irrelevant or unnecessary questions. Moreover, any information you provide us will always be subject to rigorous measures and procedures to maintain your privacy. You will never be contacted by a means you did not consent to when providing us with your data.
Retention period
We only use personal information for as long as it is needed and will store it for the shortest amount of time possible, in accordance with the law.
Complaints
In the event that you wish to make a complaint about how your personal information is being processed by us, or how your complaint has been handled, you have the right to lodge a complaint directly with the Isle of Man Information Commissioner.
Contact
For any privacy enquiries, please feel free to contact our Data Protection Officer, John Corteen or the Isle of Man Information Commissioner:
John Corteen - Data Protection Officer
Bee and Blossom Farm, Upper Scard, Ballakillowey Road, Colby,
Isle of Man. IM9 4BP
Tel: +44 (0) 7624 458143
Email: BeeandBlossomFarm@gmail.com
Isle of Man Information Commissioner
P.O. Box 69, Douglas, Isle of Man, IM99 1EQ
Tel: +44 (0) 1624 693260
Email: ask@inforights.im
Web: www.inforights.im